Products Condition Details

New:

  • Product is brand new and un-opened.

Open-Box/Like New:

  • The item is in its original packaging or has been opened but shows no signs of use. In some cases original packaging might be damaged or missing!
  • All accessories and documentation are included.
  • The item may have been returned or displayed.
  • Un-noticeable Small marks, scratches, might be present due to display.

Refurbished

Thoroughly tested for quality and function and, if necessary, parts are replaced or repaired. Looks and works like new. All accessories included

Used Excellent:

  • The item is pre-owned but shows minimal signs of use.
  • There may be minor cosmetic blemishes, such as small scratches or scuffs, but they are barely noticeable.
  • All functions and features work perfectly.
  • All accessories and documentation are included.
  • The item has been well-maintained and is in excellent working condition.

Used Very Good:

  • The item is pre-owned and shows moderate signs of use.
  • There may be visible cosmetic wear, such as scratches, scuffs, or dents, but they do not affect functionality.
  • All functions and features work properly.
  • All essential accessories are included, although non-essential ones may be missing.
  • The item has been regularly used but is still in good working condition.

Used Good:

  • The item is pre-owned and shows significant signs of use.
  • There are noticeable cosmetic blemishes, such as scratches, scuffs, dents, or discoloration, but they do not affect functionality.
  • All essential functions and features work adequately.
  • Some accessories may be missing or non-essential.
  • The item has been used extensively but is still in a usable condition.

Used Acceptable:

  • The item is pre-owned and shows considerable signs of use and wear but is still functional
  • There are noticeable cosmetic imperfections, such as deep scratches, large scuffs, dents, or discoloration, but they do not impair functionality.
  • Some functions or features may have minor issues, but the item still works adequately.
  • Essential accessories may be missing or non-essential.
  • The item has been heavily used and may require some additional attention or maintenance.

 

Salvage:

Item inspected and appears to be unfunctional and might require repair or may be used for parts. Sales are final under this category. 30-days warranty is NOT applicable for items listed as salvage!

 

Note:

- Items with accessories such as chargers, extensions, crevice tools, etc. will be shown in listing pictures. If pictures doesn't include such accessories, then those accessories are not included! 

- Note that first picture on each listing is for referance ONLY, and does not reflect the actual condition of the item sold on a specific listing.

FAQ's
1. What is ANM Liquidation's return policy?

At ANM Liquidation, we offer a 30-day return or exchange period if the items received are not as described. Your satisfaction is our top priority, and we want to ensure you are happy with your purchase.

2. How do I initiate a return or exchange?

To initiate a return or exchange, please contact us at support@anmliquidation.com. Our customer service team will guide you through the process and provide the necessary instructions.

3. What conditions must the returned items meet?

Returned items must be in the same condition as they were at the time of purchase. It's important to note that items with signs of use and/or damages will not be eligible for return.

4. Is there a warranty on the items purchased from ANM Liquidation?

We do not offer any warranty beyond the initial 30-day return or exchange period. Our merchandise is thoroughly tested for functionality, and your satisfaction is guaranteed during this timeframe.

5. How long does the return process take?

Once we receive your returned items and verify their condition, the refund or exchange process will be initiated promptly. The exact timeframe may vary, but we strive to process returns as quickly as possible.

6. Can I return an item after the 30-day period?

Unfortunately, we cannot accept returns or exchanges beyond the 30-day period. It's essential to review your items upon receipt and reach out to us within this timeframe if there are any concerns.

7. What if the item I received is damaged or defective?

If you receive a damaged or defective item, please contact us immediately at support@anmliquidation.com. We will work with you to resolve the issue promptly, whether it involves a replacement, exchange, or refund.

8. Can I return an item without contacting customer service first?

To ensure a smooth return process, we recommend contacting our customer service team at support@anmliquidation.com before returning any items. They will guide you through the necessary steps and provide you with the relevant information.

9. Do I need to cover the return shipping costs?

The customer is responsible for covering the return shipping costs unless the return is a result of an error on our part or if the item received is damaged or defective.

10. How can I get more information about ANM Liquidation's return policy?

For additional information or clarification about our return policy, feel free to contact us at support@anmliquidation.com. Our dedicated customer service team is here to assist you with any inquiries you may have.